Payroll Manager (Finance)
Job title
Payroll Manager
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Payroll Manager
Job Description:
We are currently hiring a Payroll Manager to join the Sagility Team. This individual in this role is responsible for overseeing all aspects of payroll processing and administration within the organization. They ensure timely and accurate payment of wages, taxes, and garnishments to employees while maintaining compliance with relevant laws and regulations.
Key Responsibilities:
Payroll Processing:
- Manage the end-to-end Workday payroll process, including data entry, calculations, and distribution of payroll.
- Ensure accuracy and timeliness in processing payroll cycles, including regular and ad-hoc payments.
- Review and verify payroll data to minimize errors and discrepancies.
Compliance and Reporting:
- Stay updated with federal, state, and local payroll laws, regulations, and tax requirements.
- Ensure compliance with all statutory requirements related to payroll processing, tax withholding, and reporting.
- Prepare and submit payroll tax returns, forms, and filings as required by regulatory agencies using Workday and ADP Smart Compliance.
Vendor Management:
- Liaise with payroll service providers, software vendors, and other external partners to optimize payroll processes and resolve issues.
- Evaluate vendor performance and ensure adherence to service level agreements.
Process Improvement:
- Identify opportunities for process optimization and automation to enhance efficiency and accuracy in payroll operations.
- Implement best practices and technology solutions to streamline payroll workflows and reduce manual effort.
Customer Service
- Respond to employee and partner inquiries, requests, and concerns via phone, email, or chat interactions in a timely and professional manner.
- Assist customers with product selection, customization options, troubleshooting, and problem resolution to meet their needs and preferences.
- Investigate root causes of escalations and collaborate with internal departments to implement corrective actions and prevent recurrence.
- Build rapport and foster long-term relationships with internal and external partners by providing personalized attention, addressing individual preferences, and exceeding expectations for service quality.
- Proactively follow up with customers to ensure satisfaction, gather feedback, and identify opportunities for improvement in our services and processes.
Employee Support and Communication:
- Serve as the primary point of contact for employee payroll inquiries, issues, and escalations. Develop and deliver communications materials, presentations, and training sessions to educate employees about payroll, garnishments, payroll taxes, and banking.
- Respond to employee inquiries, concerns, and requests for assistance regarding payroll-related issues.
- Collaborate with HR colleagues to facilitate new hire orientations and other employee engagement initiatives related to benefits.
- Communicate payroll policies, procedures, and deadlines to employees in a clear and timely manner.
Salary Range: $80,000.00 and up dependent on experience and qualifications
Sagility Offers Competitive Benefits Including:
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term and Long-Term Disability
- Flexible Spending Account
- Life Assistance Program
- 401K with employer contribution
- PTO and Sick Time
- Tuition Reimbursement
Join our team, we look forward to talking with you!
An Equal Opportunity Employer/Vet/Disability
Location:
Work@Home USAUnited States of America
