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PLATINUM HOME HEALTH CARE

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HR Compliance Coordinator (Bilingual Spanish) (Administrative)



The Compliance Coordinator is responsible for auditing, reviewing, and updating employee personnel records to ensure adherence to New York State Department of Health regulations, contract regulations, and agency policies. This role requires effective communication with staff at all levels and involves various clerical tasks, including filing, telephone communication, and computer updates.

1.Punctuality: Demonstrate consistent punctuality and readiness to work at the assigned start time.
2.Professional Phone Etiquette: Answer phones in a professional and timely manner, ensuring efficient communication.
3. Problem-Solving: Utilize problem-solving skills to define issues and tasks, collect data, establish facts, act, and facilitate their resolution.
4.Computer Proficiency: Competently perform various computer functions, facilitating communication between departments and overall office operations.
5. Effective Communication: Communicate and interact professionally and effectively with all levels of staff, fostering collaboration as part of the team. Maintain excellent telephone etiquette.
6. Office Equipment: Possess knowledge of the use of various office equipment, including computers, telephones, copy machines, and fax machines.
7.Confidentiality and Compliance: Maintain confidentiality and ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA). Respect patient and employee rights and privacy while upholding ethical practices and adhering to the agencys compliance program and privacy policies.
8.Professional Demeanor: Maintain a professional attitude and appearance.
9. Regulatory Knowledge: Understand New York State Department of Health regulations concerning personnel record compliance for licensed home care agencies. Be knowledgeable about government regulations, including the Department of Health and Homeland Security, as well as contract regulations and company policies and procedures.
10. Problem Resolution: Exhibit the ability to define and resolve problems, collect relevant data, and establish facts for effective resolution

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