Clinical Operations Director (Project Management)
The Clinical Operations Director at Ellie Mental Health, now part of Nystrom & Associates, is responsible for driving the growth and performance of the St. Paul and Burnsville clinics to achieve Ellie's mission of "Compassionately transforming the culture of mental health by delivering creative solutions that make wellness accessible in every community." As the Director, you're responsible for ensuring the success of the clinics you oversee and ensure clinicians have the tools and resources to do the job to the best of their ability.
What We Offer:
Medical, Dental, Vision, Life & Disability
Pet Insurance
401k
Paid Time Off + Holidays
Competitive compensation
Amazing colleagues who are passionate about destigmatizing mental health.
Collaborative and dynamic office environment
Flexible/hybrid work
Clinic Location:Burnsville: 14050 S Nicollet Ave, Suite 301, Burnsville, MN 55337St. Paul: 1150 Montreal Ave, Suite 107, St. Paul, MN 55116
Compensation:
Total compensation will consist of the combination of a base salary range of $95,000 - $105,000 + a quarterly bonus potential. Salary is determined based on experience and qualifications.
Required Skills/Abilities:
Master's Degree or higher education in mental health discipline
Independently licensed with a Minnesota-issued clinical practice license (eg., LICSW, LMFT, LPCC, LP)
Independently licensed as a Minnesota LICSW is preferred to support needs specific to these clinics
Board-approved licensure supervisor (BBHT, BOSW, BMFT, BP)
2+ years' experience leading a multi-disciplinary team of therapists
Exhibit good judgement, honesty, integrity, responsibility, time management, and punctuality.
Ability to analyze issues and suggest or determine solutions in a fast-paced, changing environment
Proficient in utilizing computers, typing, and navigating multiple applications/systems simultaneously such as Microsoft Office products, EHR systems, etc.
Maintains strict confidentiality handling client information in compliance with HIPAA guidelines and Ellie policies
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Responsibilities Include:
Responsible for ensuring that site-specific targets related to client census, client access, patient satisfaction, and employee satisfaction are met, and that client care is of the highest quality
Manage and execute on a budget while forecasting future needs and identifying areas for further development or improvement of services
Represents Ellie in external relationships with the community, partnering with marketing and outreach to drive engagement efforts in clinic's surrounding communities
Develop and execute a strategic, multidisciplinary staffing plan that encompasses a strong team culture and optimizes use of physical office space in partnership with talent acquisition
Review staff documentation metrics and trends to ensure timely documentation completion and best practices to meet compliance standard
Participate in and contribute to weekly clinic director meeting, quarterly MN leadership meetings, and additional meetings and initiatives required for the role
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation (minimum interval; licensed provider once monthly for an hour; non-licensed provider twice monthly)
Oversee 245i Clinic Supervision and Consultation for clinic locations, including facilitation of a monthly case consultation meeting
Responsible for building a strong team culture and fostering inner and inter departmental/clinic collaboration
Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. Ellie Mental Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
