Solutions Engineer (Finance)

We're looking for a Solutions Engineer to join the Equifax Digital Solutions (EDS) team driving growth payments fraud detection and prevention, identity verification, chargeback management, and regulatory compliance sectors. The Solutions Engineer role is a vital part of the sales process, acting as the primary technical expert and product advocate. This position involves actively managing the technology evaluation stage at pre-sales, providing technical advice, and ensuring customer satisfaction. The Solutions Engineer must effectively communicate technology and product positioning to various audiences, identify technical issues, and build strong relationships throughout the sales cycle. This is a tremendous opportunity for someone who thrives on assisting customers quickly and successfully solve problems, and who's passionate about playing a pivotal part in moving our business forward.

This position could be hybrid from our downtown Boise office or remote for non-local candidates.

What you'll do

• Be the primary technical resource for the sales team
• Have responsibility for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products
• Articulate technology and product positioning to both business and technical users
• Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
• Establish and maintain strong relationships throughout the sales cycle
• Develop and deliver compelling and clear product demonstrations
• Represent the product to customers and at field events such as conferences, seminars, etc.
• Train direct and partner sales teams on product features, enhancements, and integration requirements
• Translate customer requirements and explain product use cases to address client needs
• Contribute to the creation of collateral that explains EDS solutions to prospects
• Act as a fraud risk control subject matter expert
• Respond to functional and technical elements of RFIs/RFPs
• Communicate market requirements to Product Management teams
• Keep current on industry trends and provide influence over technical initiatives supporting revenue growth
• Create technical solution designs based on customer requirements
• Seamlessly transition customers to implementation team

What experience you need

• Bachelor's degree in Computer Science, Engineering, Information Technology or a related field preferred or equivalent experience
• 4+ years of relevant experience and track record of success in solutions engineering, sales engineering, pre-sales, or technical consulting role, preferably within the identity/fraud industry
• Knowledge of scripting, development languages, SDKs, and APIs
• Proven ability to translate complex technical concepts into clear, concise, and compelling business language
• Exceptional presentation, communication (verbal and written), and interpersonal skills
• Strong research, analytical, and problem-solving abilities, with a consultative approach to understanding and addressing customer challenges
• Willingness to travel as needed for client engagements and industry events (a few times a month)

What could set you apart

• Experience in technical sales
• Working knowledge of e-commerce and payments ecosystems
• Demonstrated ability to build relationships with a variety of different people and personality types
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Self-motivated, proactive, and results-oriented with a proven track record of exceeding targets
• Positive and professional nature over the phone, through email, and in person or Google Meet displaying excellent oral and written English communication skills

Equifax is required by law to include a good-faith salary range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets; experience and training; and other business and organizational needs. At Equifax, it is not typical for an individual to be hired at or near the top of the range for their role. A reasonable estimate of the current base salary range is $98,660 to $123,320. This position is also eligible for our sales incentive compensation program.

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