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Crawford & Company

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Corporate Trainer - Disability and Leave (Finance)



Responsible for evaluating, designing, coordinating and delivering a comprehensive range of learning and education programs relating to Disability and Absence administration. Assists with the implementation of develop programs and course content to meet the department and client needs.
  • Bachelor's degree in Education, Business or related field
  • 5+ plus years of professional experience in training.
  • Prior work experience employing instructional design principles and practices including adult learning methodology, interactive training and learning design, eLearning design principles, and designing for multi-generational audiences.
  • Experience in one of the disciplines below is beneficial:
    • Disability and Absence Management
    • Training - Facilitation
    • Talent Management- Professional Development
    • Consulting - Organizational / Talent Design
  • Strong understanding of instructional design and adult learning methods
  • Deep understanding of the content and course creation methods
  • Experience with third party learning content and ability to integrate into customized learning program to meet internal needs for development of staff
  • Knowledge of talent assessment tools and experience conducting group and 1:1 debriefing sessions to explore individual learning opportunities
  • Excellent writing, communication and public speaking skills
  • Solutions oriented and client focused
  • Great interpersonal skills - open, honest and empathetic
  • High energy, passion and ability to motivate others
  • Strong organizational ability, including time management and project management skills
  • Excellent analytical ability
  • Ability to learn and use new technologies to design and deliver training
  • Position requires some travel
  • Maintenance of certification and/or licensing in field; continuing education courses when required
  • Must complete continuing education requirements as outlined by Crawford Educational Services

#LI-DV1
  • Deliver and/or coordinate consistent high quality training (both on-site and virtual) for new Disability and Leave specialists covering a range of system navigation and end-to-end processes
  • Work in conjunction with business unit leaders and HR partners to gain knowledge of learning gaps and conduct initial needs assessment
  • Define overall development & learning objectives, design learning path curriculum, identify & curate content.
  • Develop teaching aids such as participant and instructor guides, reference works etc. using instructional design and learning methodologies
  • Conduct talent assessment debrief sessions supporting individual learning and development
  • Upholds the Crawford Code of Conduct
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