Unifi
PWM Customer Service Agent- $17/hour + Flight Privileges (Administrative)
Essential Functions/Tasks:
Knowledge, Skills, and Abilities:
Knowledge or ticketing systems, computers, Unifi/DL, Safety, Security, Airport Layout, FAA, Flight Schedules, and Station Policies and procedures.
Mental Abilities: Must be able to follow directions, count, calculate, and read and interpret documents.
Competency Statements:
Education: High school graduate or GED is preferred
Other Requirements: must be 18 years of age; eligible to work in the US; able to pass pre-employment drug screen, FBI criminal background check; and complete SIDA Training to obtain airport authority identification security badge.
Physical Requirements:
Work Environment:
While performing the duties of this job the employee is required to work in crowded public areas of the airport under tight time constraints to service passengers. The noise level in the work environment is moderate to loud. The pace of the work varies but it is often fast paced and depends on the flight schedule, flight delays, weather, and passenger volume.
Customer Service