Revenue and Debt Collections Officer - 0080 (Finance)

Fred Finch Youth & Family Services is a great place to work! Year after year, our employees make the difference in helping those with mental health issues. Whether you are just starting your career or a seasoned professional, youll be able to find the right spot to help others.
Join our team as: Revenue and Debt Collections Officer
What You Will Do
The Revenue and Debt Collections Officer, under supervision, performs complex collection duties related to advanced phases of debt management including researching and investigating all matters related to unpaid debts and obligations, and negotiates and secures payment of delinquent and non-delinquent debts owed to the Fred Finch Youth Center and its other entities.
EXAMPLES OF TYPICAL JOB ESSENTIAL FUNCTIONS (Illustrative Only)
Management may add, modify, change, or rescind the work assignments of different positions and make reasonable accommodation so that qualified employees can perform the essential functions of the job.
Conduct research and analysis of accounts to stratify and establish debt collection categories and identify collection options to negotiate and renegotiate payment schedules with debtors.
Investigate and pursue options to locate, contact, and interview debtors, individuals and entities by telephone, correspondence, and in person to review and discuss debt status, and negotiate and establish payment options.
Interpret and explain forms, statements, correspondence, documents, legal obligations and potential consequences of non-payment.
Influence positive outcomes with debtors resulting in voluntary payments and payment plans to reduce further escalation of legal actions.
Communicate with internal departments, funding agencies and organizations regarding outstanding revenue and expenditure recovery, supporting documentation, and appropriate resolution agreements.
Review documents, records, forms and other reports for accuracy, completeness and compliance with funders rules and regulations for revenue and debt collections and makes corrections as needed.
Determines debtors financial condition and ability to pay based on pre-set criteria or formulated from case-by-case analysis.
Confers with Manager regarding proposed collection plans, debt payment terms and conditions, potential balance adjustments or settlement options, uncollectable delinquent accounts and escalation options including possible legal action and debt write-off.
Composes, prepares or generates a variety of collection-related information, statistics, correspondence, forms, sensitive or legal documents, logs, reports and notices and maintains and monitors records of accounts to update and summarize payment information and collection activity status.
Consults with legal counsel regarding legal options to effect collection of delinquent accounts including pursuing collections through other sources such as client insurance and litigation or obtaining information on the transfer of ownership of real and personal property.
Furnishes information to departments, funders, and debtors regarding revenue recovery and debt collection policies, procedures or processes.
Performs other related duties as required.
Shifts Available
Full-Time, Exempt. Schedule TBD
Amazing Benefits:
21 PTO Days per year
9 Nationally Observed Holidays
401k matching up to 6%
Affordable monthly health care premiums
What You Bring to The Table (requirements):
Education
Bachelors Degree in business administration or related field, or Associates Degree with 16 college units, at an accredited college or university, in math, economics, accounting, finance, statistics or related areas of study.
Experience
A minimum of three (3) years experience performing revenue recovery and debt management and collections analysis, calculating debt schedules, conducting interviews, developing and negotiating debt repayment plans and settlement agreements, pursuing collections to schedule and obtain payments, assembling financial information and researching debtors locations, reconciling debt accounts and preparing financial reports reflecting debt portfolio status and trends.
Possession of a valid California Driver's License prior to appointment.

Our Mission:
"Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness."
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