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Children's Mercy - Pediatric Care North, Inc.

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Front Office Staff (Administrative)



About Us:
Pediatric Care North has been a pediatric leader in the Northland for the last 35 years, providing loving care to children ages newborn through 21 years. Our practice began with two pediatricians and several staff members that are still working with us today! We are proud to offer exceptional and long-standing care to our patients, with many of our first patients now returning with their own children. We believe in creating a supportive and flexible work environment that values every team member's unique lifestyle and needs.

Position Overview:
We are seeking a friendly and organized front office receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. This position is Monday to Friday, and requires one evening shift per week with a Saturday shift on a rotating basis.

Key Responsibilities:
Greet visitors in a professional and friendly mannerAnswer phone calls, take messages, and direct calls to the appropriate teamSchedule appointments and manage calendarsAssist with administrative tasks such as filing, data entry, and maintaining recordsManage incoming and outgoing mail and packagesProvide general office support to staff members

What We Offer:
Great Benefits Package:
401(k) & 401 (k) matchingDental InsuranceHealth InsuranceVision InsuranceFlexible Spending AccountLife insurancePaid Time Off
Training Provided:Comprehensive orientation and ongoing training to help you excel in your role.Opportunities for Growth: We are committed to your professional development.Open Communication:A supportive management team that values open dialogue and feedback.

Qualifications:
Computer literacy, including proficiency in computerized systems for scheduling appointments and managing patient recordsStrong attention to detail and organizational skills.Exceptional communication skills, both verbal and writtenAbility to multitask and prioritize tasks effectivelyProfessional demeanor with excellent customer service skillsAbility to work effectively as part of a teamMust be able to stand or sit for prolonged periods of time
Experience working in a medical office or dental receptionist role is preferred

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We look forward to working with you!

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