Program Manager, Telecommunications Network Deployment (Information Technology)

Position Title: Program Manager, Telecommunications Network Deployment (M2)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Program Manager, Telecommunications Network Deployment will oversee and coordinate strategic planning, resource management, and ensure the successful delivery of multiple projects. The ideal candidate will have extensive experience in network infrastructure and program management, with a proven track record of leading high-performing teams.

WHAT YOU WILL DO

• Oversee the planning, execution, and delivery of multiple network enterprise projects.
• Develop and implement program management frameworks and best practices.
• Ensure alignment of project goals with organizational objectives and strategic priorities.
• Manage and allocate resources across projects to optimize efficiency and effectiveness.
• Monitor program performance and ensure on-time project delivery and adherence to scope and budget.
• Identify and mitigate program-level risks and issues.
• Foster a collaborative and high-performance team environment.
• Mentor and develop Project Managers at all levels (Level 1, 2, and 3).
• Communicate program status, updates, and milestones to senior leadership and stakeholders.
• Drive continuous improvement initiatives within the project management team.
• Build and maintain strong relationships with key stakeholders, clients, and vendors.

WHAT YOU WILL NEED TO SUCCEED

Education / Certifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent work experience.
• PMP certification strongly preferred but not required.

Skills and Experience

• 10+ years of experience in project and program management, with a focus on network infrastructure projects.
• Experience in a carrier and/or data center infrastructure and network operations environment.
• Experience with network build planning and execution within a carrier or a data center environment
• Understand network technologies, including DWDM, Ethernet, OSP/ISP fiber.
• Experience managing capital and operating expense budgets, forecasting, and project cost controls
• Exceptional organizational, leadership, and communication skills.
• Strong strategic thinking and problem-solving abilities.
• Proficiency in program and project management software and tools (e.g., Asana, MS Project, JIRA).
• Experience in managing simultaneous, large, complex programs and delivering on schedule and on budget.
• Experience assessing priority and severity of issues by understanding business objectives, technical costs, and user needs, as well as weigh alternatives for resolution.
• Communicate complex technical ideas, challenges and potential solutions to both technical and non-technical team members and confirm understanding.
• Excellent written, verbal and presentation communication skills.

Where you will work

This role falls into our hybrid work model, which is 2-days work from home (Friday and Monday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

Works onsite in a normal office or warehouse setting and may require some travel as needed.

YOUR COMPANY BENEFITS

At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 11 company holidays plus 1 floating holiday.
• All offices provide free beverages and snacks.

Compensation

The salary range offered for this position is $111,600 - $153,500 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

ADDITIONAL INFORMATION

If you are interested in joining our team, please visit the Crown Castle careers site to apply.  We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Operations