Taos Ski Valley, Inc.
Surface Belt Operator -Snowsports (Finance)
Knows, understands, and follows the proper procedures to operate assigned lifts by using prescribed lift operating procedures.
Responsible for the assembly and breakdown of fences daily.
Demonstrates working knowledge of the operation of main and auxiliary drives, service and emergency brakes, control circuits, and telephones for all lifts to which they may be assigned.
Knows how to contact the designated individuals for answers to questions regarding emergencies, maintenance or service.
Carries out required daily tasks such as snow maintenance/removal, maintenance of loading and/or unloading ramps, courteously dealing with guests, etc.
Maintains records such as daily log sheets, lift incident reports, etc.
Follows all company procedures for mechanical failures, lift evacuation, adverse weather conditions or any other occurrence that may adversely affect the safety of the passengers or lift equipment.
Follows all company policies set forth in the Employee Handbook and the Area Lift Operators Guide.
Handles stressful situations with tact and good judgment.
Establishes and maintains productive work relationships with co-workers, other TSV staff, Supervisors, and Management.
Responds to skiing guests and other employees in a courteous, friendly, and helpful manner; knows enough about TSV's policies, procedures, and area activities to answer guests' questions or to easily direct them to someone who can.
Reliable attendance on all scheduled workdays
Other duties as assigned
Personal Skills:
Demonstrates excellence in guest services as measured by consistently displaying respect for internal and external guests and good conflict resolution skills.
Provides guests with accurate information on all services and facilities that TSV has to offer or knows how to direct them to someone who can assist them.
Maintains a clean and well-stocked sales area.
Participating with the team is essential for the success of the Guest, Instructor, Snowsports School, and Area.
Cooperates with all area employees and co-workers in the performance of duties.
Maintains good humor and a cooperative attitude.
Performs other jobs and responsibilities as assigned.
Strong personal character and commitment to Taos Ski Valley, Inc.'s Vision, Purpose, and Values.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.
Provides a guest experience that exceeds the guest's expectations.