Infrastructure Engineering Senior Advisor - Evernorth Health Services (Finance)
Job Summary
The Infrastructure Engineer Senior Advisor is responsible for designing, implementing, and managing digital workplace solutions that enhance productivity, collaboration, and user experience. This role focuses on leveraging Microsoft technologies-including Microsoft 365, Azure, and Microsoft Copilot-to create secure, scalable, and efficient digital environments that support hybrid and remote work models.
Responsibilities
- Design, deploy, and manage modern workplace solutions using Microsoft 365, Azure Active Directory, and related tools.
- Develop and implement strategies for integrating Generative AI tools, including Microsoft 365 Copilot.
- Collaborate with IT and business teams to ensure seamless integration of workplace technologies.
- Analyze workflows and recommend improvements to enhance user experience and productivity.
- Monitor system performance, troubleshoot issues, and ensure high availability.
- Provide training and support to end-users on workplace tools and best practices.
- Ensure compliance with organizational security policies and regulatory standards.
- Stay current with industry trends and emerging technologies to drive innovation.
Required:
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- 7 or more years of experience in IT infrastructure or workplace engineering.
- Proficiency in Microsoft 365 (Teams, SharePoint, Exchange Online), Azure services, and device management tools (e.g., Intune, SCCM).
- Strong understanding of IT security principles, including identity management, MFA, and data loss prevention.
- Excellent problem-solving, communication, and project management skills.
- Relevant certifications such as:
- Microsoft Certified: Modern Desktop Administrator Associate
- Microsoft Certified: Azure Solutions Architect Expert
Preferred:
- Experience with scripting and automation tools (e.g., PowerShell).
- Familiarity with workplace analytics and productivity measurement tools.
- Advanced certifications such as:
- Microsoft Certified: Enterprise Administrator Expert
- ITIL Foundation Certification
- Knowledge of Zero Trust frameworks and their application in workplace environments.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
