Administration Associate (Hybrid) (Administrative)

Job Classification:

Corporate - Administration

​At Prudential, we believe talent is a key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

The Administration Associate will be responsible for conducting, processing and assisting the GI LTD Claims organization in providing support through existing processes.

What you can expect:

• Performs general clerical and administrative duties to include but not limited to: photocopying, faxing, mailing, filing, ordering supplies and equipment.

• Responsible for answering incoming 800-line calls from Prudential associates regarding short and long term disability claims.
• Creation of new disability claims using DCMS; Business Objects Reports and PeopleSoft
• Submission of expense vouchers using Accounts Payable system
• Maintains electronic and paper file systems.   
• Supports records retention including off-siting of files, file scanning, data gathering and data entry to related systems.
• Administration of Lotus Notes databases.
• Other duties as assigned.  

Qualifications:

To be considered for the Administration Associate position, the applicant must have:

• Strong customer service values
• Must be able to maintain confidentiality
• Proven ability to work independently and function effectively within a team environment.
• Self-sufficient, self-directed, self-motivated individual with a demonstrated commitment to the production of high-quality work.
• Excellent verbal communication skills, with the ability to work and communicate easily with associates at all levels.
• The ability to interact and partner with various internal and external stakeholders
• Excellent organizational and planning skills, including the ability to manage multiple tasks, anticipate and set priorities, and to apply sound business judgment to tasks and decision making.
• Ability to react to change in a positive and productive manner
• Strong PC knowledge and experience in Windows XP, Microsoft Office (including Excel, Word, Access and PowerPoint) and Adobe.
• Flexibility with regard to schedule (some 5pm phone coverage required)
• High School diploma/equivalent (college education preferred)
• Knowledge of Disability helpful
• Hours for this position will be 9:00AM to 5:00PM EST

Please note - this position is a Hybrid role and will require being on-site 1-4 times per quarter. 

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What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $43,600.00 to $64,800.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.