Deckers Outdoor Corporation
Accounts Receivable Analyst (Healthcare)
Job Title: AR Analyst
Reports to: AR Manager
Location: Remote - CA, OR, WA.
The Role
The Accounts Receivable Analyst supports the order to cash process by applying company collections policies and procedures in a manner that will result in the conversion of receivables into cash while maintaining a minimum amount past due for assigned accounts. Core responsibilities consist of managing the performance of a portfolio of 3-10 active Major/Key Account or Special Handling wholesale customers with an average receivable of approximately $20M. Primarily responsible for the reconciliation of a dynamic A/R portfolio with a heavy emphasis on dispute and deductions management, problem solving complex customer issues and understanding large customer payment processes with a deep understanding of EDI. Release credit held orders as necessary and work closely with credit staff to resolve over limit situations; provide customer support through proactive and diligent resolution of outstanding deductions and proper maintenance for each account through effective reconciliation practices. Manages billing inquires (such as invoices, credit memos, account statements, proof-of-delivery, deductions, debit memos, etc.) across the suite of Deckers Brands. Monitor and maintain the assigned portfolio in accordance with departmental goals and policies, while adhering to prescribed processes and company standards. Use all means available (phone, e-mail, fax, mail, escalation of non-responsive customers to team leader or management, etc.) to enable prompt resolution of deductions and collection of past due invoices and collectable chargebacks.
Your Impact
The primary functions of this role, include but are not limited to:
1. Deductions Management: Managing a high volume of deductions and open receivable
Items.
2. Account Reconciliation: Reconcile accounts to keep assigned portfolio clean with an emphasis on items aged over 90, in particular aged credits
3. Collection of Past Due Receivables: Responsible to achieve stated goals as related to
the collection of accounts in an assigned portfolio.
4. Credit Held Order Management: Responsible for the timely and proper release of credit hold orders for accounts in assigned portfolio; run hold reports throughout the day and release orders based on customer commitments and as permitted by the Global Credit Policy; review the account status and history for overline customers and collaborate with the appropriate credit staff to determine whether an overline, seasonal, temporary or permanent credit line is appropriate; contact customer to clear past dues that may have caused the order hold and ensure sales is informed for any significant credit hold situations.
5. Compliance and Control: Comply with the Global Credit Policy, SOX Controls and the Deckers Code of Conduct. Participate in any internal or external audit requests. Provide any reporting updates as requested for Orders on Hold, Bad Debt Reserves of past due status of accounts or individual items as necessary.
Who You Are
We'd love to hear from people with
What We'll Give You
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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