Sr. Communications Manager (Information Technology)
POSITION OVERVIEW: Are you a left- and right-brained thinker who balances both strong logic and creative chops? Do you frequently ask, “What if we did this in a different way?” Do you have reputation for designing breakthrough experiences that cut through the noise for both employees and external stakeholders? If yes, keep reading. Cognizant is looking for an experienced professional to help accelerate the company's cadence of business and strategic communications for our North America Commercial organization, supporting the company's strategy for driving growth and innovation across our largest market; North America business comprises approximately 75 percent of Cognizant's annual revenue. The successful candidate must have experience in designing and implementing multi-channel, strategic communications on a range of issues for diverse internal and external audiences. Focus areas include: executive leadership messaging for various business unit teams; global people (HR) communications; diversity and inclusion communications; philanthropy communications; special project support on corporate-wide communication initiatives; event management support; intranet content creation; social media content creation; digital platform management; and writing and editing a variety of messages for a range of clients.
RESPONSIBILITIES: • Develop messaging frameworks to drive key business goals and strategies for North America business verticals, including: Banking, Financial Services and Insurance; Healthcare and Life Sciences; Communications, Media and Technology; and Products and Resources • Collaborate with broader North America communications team and global social media team on North America social media strategy and implementation • Support the North America employee communications strategy • Create and implement comprehensive, engaging and effective communications campaigns and collateral • Working with North America Commercial teams, oversee customer wins communications • Support awards and recognition submissions and promotion • Support North America town hall meetings, leadership sessions and annual planning summit • Produce a broad range of original content from concept to delivery, including executive e-mail announcements, video scripts, social posts, intranet pages, webcasts, blogs and presentation materials BASIC &
PREFERRED QUALITIFICATIONS: Required: • 8+ years of experience in corporate or internal communications in a corporate environment • Passionate about driving employee engagement and employee experience • Ability to think creatively and strategically • Self-starter • Experience working on a CMS • Prior experience reporting on communication analytics on SaaS platforms, Google Analytics, etc. • Excellent English writing skills with knowledge of AP style • High emotional intelligence • Effective organizational skills to manage multiple projects, timelines and stakeholders Qualifications • Bachelor's Degree (Communications, Public Relations, English, Journalism or Marketing degree preferred) • Prior experience working for a global B2B company is preferred • Experience in technology or professional services organization is preferred