BerganKDV, LTD
Support Services Technician II (Finance)
Assist Project Implementation Specialists and System Analysts on large initiatives
Resolve service requests from various client environments
Configuration of standard Exchange clients including Outlook
Installation, customization and troubleshooting of MS Office Suite applications per customer's preferences
Setup and test workstation hardware including video cards, NICs, sound cards, hard drives, and PDAs
Configure file, print and remote access services
Network Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases
Provide accurate time estimates for various tasks
Self-motivated to quickly learn new technologies using study materials
Articulate technical information clearly and simply to non-technical people
Enjoys sharing information, supporting others, and working on a team to achieve team goals
May be part of a premium client team or primary technician role with SMB clients
Qualifications:
Technician with three to four years of experience
Has at least one of the following certification: MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network+, Apple
AA in either MIS/IT Tech preferred
Experience required with Windows desktop and server operating systems
Understanding of DNS services, TCP/IP and troubleshooting Internet connectivity
Experience with Terminal Services, stand alone and farm configurations, routers and firewalls
Understanding of the relationship between switches, hubs, patch panels and connecting nodes to a network
Working knowledge of Switching Technologies (Extreme, Dell), Firewall Technologies (SonicWALL) and Wireless Technologies (Ruckus)
EXPLORE THE WORKPLACE OF THE FUTURE
BerganKDV is a leading professional services firm with a contagious culture; where growth is fostered and making a difference means something. Our values drive our decisions, and our passion is empowering people and creating wow experiences for our clients.
BerganKDV Differentiators:
Growth Potential
Close-Knit Collaborative Team
Mentor Program
Employee Referral Rewards
Comprehensive Benefits Package
Customized Career Path
Open Door Leadership Style
Entrepreneurial Operating System - EOS / Traction
BENEFITS THAT GO BEYOND
We are proud to offer a competitive and comprehensive benefits package, with options designed to help you make the best decisions for yourself, your family and your career. Our competitive compensation package is catered to reward you for your performance and recognize you for the value you bring to our business. In addition, our total package includes medical and dental coverage, matching 401(k) plans, PTO, observed holidays and a range of programs and benefits designed to support your physical, financial and social well-being.
All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.