Communications Lead (Project Management)

Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply!

Relay Core Competencies
Focus on StrengthsPrioritize Informed ActionCommunicate ClearlyChampion Disability InclusionBuild Supportive Relationships
ESSENTIAL FUNCTIONS
This individual will primarily focus on internal communications, dedicating 80% of their time to
developing and executing a comprehensive strategy that reflects Relay Resources' mission,
values, and culture. They will also dedicate 20% of their efforts to external communications,
including public relations, media relations, and thought leadership initiatives.
1. Internal Communications 80 %
a. Develop and implement a strategic communications plan that supports organizational
goals and fosters a culture of inclusion, transparency, and belonging for internal
audiences.
b. Create and manage communication content for various internal channels (e.g., intranet,
email, newsletters, digital signage, employee forums).
c. Partner with Human Resources, Executive Leadership, and other departments to
support change management, organizational updates, and employee initiatives.
d. Research, develop a proposal, and launch an SMS communications platform that serves
internal employee needs.
e. Translate complex internal information into accessible and engaging content tailored for
a diverse, multi-lingual workforce, including union and non-union employees.
f. Promote Relays values and mission through storytelling, employee spotlights, and
celebration of achievements.
g. Provide communications support for speaking engagements, ensuring consistent
messaging across all internal platforms.
h. Develop feedback loops and monitor communication effectiveness to continuously
enhance strategies and content for employee engagement.
i. Support leadership with communication planning and materials (e.g., ghostwriting
publication articles, video scripts for CEO, talking points, presentations, FAQs) focused
on internal stakeholders.
j. Contribute to crisis and emergency communication planning and execution for internal
incidents.
k. Create training materials as tutorials for using Relay communications applications to
enhance clarity and effectiveness in internal messaging.
l. Identify projects that have significance to employees and partner with leadership and/or
project lead to develop a communication plan, assist with communications and provide
insight for support elements such as training curricula.
m. Lead and/or coordinate employee events with a focus on increasing employee
involvement, including town halls, education panels and other team building
opportunities.
2. External Communications 20%
a. Develop and implement external communications media plan that aligns with the
overall organizational goals and branding.
b. Create and manage communication content for external audiences, including media
releases, public statements, and storytelling.
c. Translate complex information into accessible and engaging content for external
audiences and media outlets.
d. Highlight Relays values and mission externally by submitting thought leadership articles
to publications and engaging in public relations efforts.
e. Provide support for external speaking engagements, ensuring consistent messaging
across all channels.
f. Monitor the effectiveness of external communication initiatives and adjust strategies as
necessary to improve public perception.
g. Provide support for events and campaigns aimed at building community engagement,
fundraising, and enhancing the organizations public image such as Disability Next
Summit and/or Accessibility Partnerships.