Sr Field Service Technician (Finance)
As a Sr. Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. You will be part of a dynamic team dedicated to delivering top-notch service to our clients, contributing to the seamless operation of smart buildings, and championing Honeywell's commitment to excellence.
You will report directly to our Field Service Supervisor, and you'll work out of our Augusta, ME location.
Key Responsibilities
- Maintain server and network infrastructure
- Provide exceptional customer support
- Execute work orders to meet customer satisfaction of service delivery
- Deploy, diagnose, repair and maintain Honeywell systems and solutions according to specifications and industry standards
- Provide technical support to customers by addressing inquiries, resolving issues, and offering guidance on system usage
- Maintain accurate records of all installations, maintenance activities, and repairs. Complete service reports and
documentation in a timely manner - Collaborate with other technicians, engineers, and customer support teams to deliver comprehensive solutions and support to clients
- Acquire security and other clearances as required by customer
- Associate of Science degree in a Computer Science, or Information Technology related field or 3 years of relevant experience
- 2+ years of experience with virtualization, networking, servers, storage, and enterprise application
- 2+ years' experience working within field service environment
- Knowledge of completing preventative maintenance on automation systems
- Ability to troubleshoot, conduct repairs, and work independently
- Valid Driver's License and driving record acceptable to Honeywell
WE VALUE
- Experience with building automation/ IOT systems
- Self-motivated, ability to meet deadlines and work well under pressure, determine own work priorities, work independently and as part of a team
- Excellent analytical and problem-solving skills with the ability to assist in the development of innovative and creative solutions in a complex multiple systems environment
- Ability to work with cross-functional teams to meet expectations of internal and external customers
- Excellent effective communication (verbal and written) and interpersonal skills, along with proven ability to interact professionally with clients
- Ability to provide customer satisfaction
- Excellent communication and interpersonal skills
- Basic Building Management Systems knowledge
BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance.
Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.