Advanced Field Service Engr (Finance)
YOU MUST HAVE:
- Qualified applicants must have a Bachelor's degree or foreign equivalent in Engineering, or a related field, and 7 years of industry experience maintaining, upgrading, troubleshooting, and installing Honeywell Distributed Control Systems.
- Full term of experience must include: maintaining, upgrading, troubleshooting, installing virtual systems with a high degree of precision in coordination of specialty Honeywell proprietary networks.
- Approximately 75% domestic travel required across 17 U.S. States.
- Telecommuting permitted when not at customer site.
ADDITIONAL INFORMATION:
- Location: Wilmington, CA
- 40 hours/week
- Employee Referral Fee: $1500
- If offered employment must have legal right to work in U.S. EOE.
Responsibilities:
- Lead successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision.
- Follow detailed work instructions and amend any outdated or incorrect instructions.
- Make improvements to training guides and documentation.
- Lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
- Train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.
- Support the development of on-site installation, servicing and repair processes of complex equipment and systems.
- Support revision and correction of work instructions and customer-facing training guides used by field installation specialists.
- Drive continuous improvement initiatives in the processes related to field services and product development.
- Support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment.
- Act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
- Assist in the audit, design, and solution of control sequences and solutions with customers.
- Validate customer requests. Educate customer and field technicians.
- Write documentation used by field technicians.
- Ensure Right and Fast Delivery. Inspect for Quality.
- Install or Repair Work Orders. Provide Customer Support.
- Mentor and Train Jr. Field Technicians and Service Representatives.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
