Operations Specialist (Biotech)
The Operations Specialist assists the corporate store operations team in managing operations for all American Freight locations. Primary functions of this role include helping to create store procedures, compiling field and corporate management-level reporting, assisting with analysis and management of key operational metrics, and providing direct support to stores and field leadership to resolve business issues. The role will primarily be based out of our corporate office but will occasionally visit stores in the local market to help create and implement operational procedures. The role will be focused both on standard pre & post-sale processes in-store, as well as national and local delivery operations. This position requires a task driven individual with strong organization and communication skills. The ideal candidate will be proficient in all Microsoft Office applications and capable of compiling basic reporting and developing procedural documents and store & corporate-level presentations. Prior experience in retail is preferred, either in a store or support role.