M.M. Hayes Co., Inc.
Application Consultant/Integration Consultant (Information Technology)
Lead discovery sessions with clients to obtain policies pertinent to software being implemented for the purpose of configuration
Configuration of software
Testing of software
High level training of client personnel
Respond to issues/concerns
Coordinate 3rd party integrations
Build and drive project plans
Meet deadlines and properly track billable/non billable hours
Support of existing clients
Handle existing client issues
Act as liaison with UKG to resolve issues
Fix current configuration issues
Configure new policies
Support sales personnel in obtaining new clients
Participate in phone conversations to provide software functionality/details.
Provide software presentations via web tools or possibly on site visits.
Help with RFP responses.
Continued education
Stay up to speed on new feature releases
Follow new technology trends that impact software