Global Part Sales Manager (Biotech)

Strategic and performance-focused Part Sales Manager with global responsibility for driving aftermarket parts revenue and full P&L ownership. Leads a high-performing sales team and partners cross-functionally to deliver tailored solutions to internal and external customers across international markets. Responsible for developing and executing sales strategies, optimizing pricing and inventory models, and expanding customer accounts to maximize profitability. Skilled in leveraging Salesforce CRM to manage pipelines, track customer engagement, and generate actionable insights that drive revenue growth. Proven ability to strengthen customer relationships and accelerate global sales performance in fast-paced, service-oriented environments. 

• Own and manage the global aftermarket parts sales portfolio, ensuring alignment with revenue targets, margin goals, and strategic business objectives.
• Lead, coach, and develop a high-performing sales team, fostering accountability, performance culture, and professional growth.
• Collaborate with cross-functional teams including supply chain, finance, service, and engineering to ensure seamless customer support and efficient parts fulfillment.
• Analyze market trends and customer needs to create targeted sales strategies that drive growth in key regions and customer segments.
• Utilize Salesforce CRM to manage customer accounts, track sales performance, forecast demand, and generate data-driven insights.
• Monitor and report on sales metrics, profitability, and customer satisfaction, taking proactive steps to course-correct as needed.
• Develop and maintain strong relationships with key customers and strategic partners, acting as a trusted advisor to support long-term growth.
• Establish competitive pricing strategies and oversee discounting policies, balancing customer retention with margin performance.
• Ensure global sales practices adhere to company policies and compliance requirements across all regions and markets served.
• Support new product introductions and promotions, ensuring alignment with sales teams and marketing initiatives.
• Drive continuous improvement initiatives to streamline processes, reduce lead times, and enhance the overall customer experience.
   

MINIMUM QUALIFICATIONS / SKILLS

• Bachelor's degree in Business, Sales, Supply Chain, or a related field (MBA or equivalent advanced degree is a plus).
• 5–7 years of experience in aftermarket  sales, preferably in a global or industrial environment.
• Proven experience managing P&L responsibility, with a strong understanding of financial principles and revenue/margin optimization.
• Demonstrated success leading sales teams, including coaching, performance management, and strategic direction.
• Strong proficiency in Salesforce CRM (or similar platform) for sales tracking, forecasting, and customer relationship management.
• Excellent communication and interpersonal skills, with the ability to build trust with internal teams and external customers.
• Solid analytical and problem-solving skills, including the ability to interpret data, identify trends, and develop strategic plans.
• Experience in pricing strategy and contract negotiation, including volume discounts, terms, and international account management.
• Ability to manage multiple priorities in a fast-paced, global environment, with strong organizational and time management skills.
• Willingness to travel internationally as needed to support customer relationships and regional sales performance

CERTIFICATES, LICENSES, AND REGISTRATIONS

• Valid Driver's License
• Valid Passport

BEHAVIORAL COMPENTENCIES

• Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem-solving situation, uses reason when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication - Writes clearly and informative; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedbacks; contributes to building a positive team spirit; puts success of team above own interest; able to build moral and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence;
• Planning/Organizing - Uses time efficiently; plans for additional resources; sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. 

WORK ENVIROMENT

• May be based in multiple locations, including Magnolia, Odessa, and OKC, with travel as needed.
• Regular interaction with vendors, customers, suppliers, and internal teams to coordinate repairs and quoting.
• Work may take place in repair facilities, warehouses, and field locations, depending on operational needs. 

  PHYSICAL REQUIREMENTS / WORKING CONDITIONS

• Walking or standing for long periods of time
• Bending or stooping
• Climbing stairs and/or ladders
• Lifting up to 50lbs
• Use of hand tools
• Operating a vehicle
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