The Legal and Compliance Transformation Services (LCTS) Business Operations Director is a critical role responsible for managing the business management system of the LCTS business within the Legal Solutions Business Unit, including maintaining and reporting on operational results tied to specific metrics as well as supporting strategic projects across the business unit.   

The LCTS Business is one of the fastest growing and most strategic areas of Epiq Legal Solutions.  The sub-businesses within it include Epiq's advisory and consulting businesses for law firms and corporate legal departments, Information Governance and Flexible Legal Talent. 

A key contributor to the business, this position works closely with the Legal Solutions LCTS Business Unit Leadership Team to define and track key operational metrics and coordinate operational activities and processes to drive efficiencies, operational excellence, cross functional collaboration and business growth.   

Responsibilities: 

The successful candidate will lead the LCTS business management reporting system including working with cross-functional leaders and their respective teams to create Monthly Operating Reviews (MORs), presentations and reports.  Additionally, the LCTS Business Operations Director will lead various transformational and strategic projects that may be identified.    

As the individual will be overseeing a variety of projects, they will need to be agile and able to work on their own initiative, as well as able to collaborate with their peers, corporate functions and senior leadership.  Responsibilities may include, but are not limited to: 

• Overseeing a regular cadence of business unit level events and reporting, operational reviews and performance dashboards that support the execution of business unit initiatives and goals.  This may include weekly business reporting, MOR,  business reviews, globalization tracking, etc.  

• Lead various transformational and strategic special projects across the areas within the LCTS organization as required including (but not limited to) M&A activities, digital transformation efforts, and integration activities 

• Work closely with the Legal Solutions business unit's finance team to develop the business unit's annual budget and help track performance against budget throughout the year.   

• Liaise with leaders and corporate functions including finance, human resources, marketing, administrative support, etc. to help identify and maintain efficiencies.  

• Collaborate with leadership, finance, and human resources to support Annual Operating Plan (AOP) process.  Develops and maintains reporting to track achievement against plan.  

Qualifications: 

• 5+ years of business management experience.   MBA preferable.  

• Strong excel and PowerPoint skills 

• Superior attention to detail 

• Experience in producing senior management level reports, in particular, having strengths with telling a story through power point presentations 

• Excellent verbal and written communication skills. 

• Strong analytical and critical thinking skills, sensitive to data with a passion for processes and systems. 

• High levels of integrity and discretion in handling confidential information. 

• Ability to build strong cross-functional working relationships at all levels. 

• Ability to analyze issues and work with others to develop and implement solutions. 

• Demonstrates exceptional organizational skills with ability to manage competing priorities simultaneously. 

• The successful individual will be flexible and thrive on variety 

Location: 

• Remote, North America, NYC commutable distance preferred