Lands End Inc
Account Specialist III (Hybrid) (Administrative)
People are the heart of our company, and our doors are open to everyone. As a customer, as an employee – we are committed to creating an inspiring culture that is welcoming, safe and inclusive for all. Our strength in work and life comes from the combination of our experiences, backgrounds and talents. It's what we do as people that makes Lands' End a great place to shop and a great place to work.
As a Business Outfitter's Account Specialist III, you will support the launch, maintenance and refresh of large-to-extra-large customer apparel programs, including but not limited to: providing guidance and support in the design of custom websites, determining which products customer will carry, developing creative materials (from templates and from scratch), understanding customer business requirements and how they relate to Lands' End processes, and executing customer reporting needs. Our largest clients have complex programs and unique needs – you must be nimble and able to resolve complex problems, or problems where precedent may not exist, in order to support customers in several other tasks as needs. You will work with a variety of internal and external resources to execute processes and solutions that meet customer program requirements. You should be able to model Lean and Agile methodologies in order to provide quick turnaround on customer needs, resolve complex business problems, actively look for opportunities to improve day-to-day operational processes, and work as part of a team to report on activities that impact the health of the business. You should also be able to run small projects independently – able to create and follow a standard project plan, while adjusting to account for changes in direction & conflicting stakeholder needs.
Skills