Project Manager, Network Provisioning (Information Technology)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

ABOUT THE ROLE

The Project Manager Network Provisioning will lead and coordinate network projects, with a focus on customer circuit deprovisioning, circuit grooms, hardware & network decommissioning, and network augmentations. You will serve as a key liaison between engineering, operations, and customers to ensure seamless execution of network initiatives.

WHAT YOU WILL DO

• Serve in a strategic Program Management role for full lifecycle network deprovisioning projects. 
• Identify, communicate and track monthly/quarterly/annual goals and maintain accurate project documentation, including network diagrams and provisioning records.
• Collaborate with internal teams (engineering, NOC, operations) and external partners (telecom carriers, wireless providers) to ensure alignment and timely execution.
• Primary point of contact for customers responsible for managing expectations, resolving issues, and ensuring project standards are met.
• Provide guidance on fiber design, provisioning, and network optimization strategies; ensure compliance with industry standards and best practices.
• Oversee circuit grooming, hardware commissioning, and network augmentation efforts across enterprise and data center environments.
• Use internal systems and software tools to track project progress, manage resources, and support automation initiatives.

WHAT YOU WILL NEED TO SUCCEED

Education Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• Bachelor's Degree in Arts/Sciences (BA/BS) preferred or equivalent work experience

Experience Qualifications

• 5+ years experience in telecom project management, network provisioning, or field operations.
• Technical knowledge of fiber optic networks, circuit provisioning workflows, and data center connectivity, as well as experience working with telecom carriers, and wireless providers.
• Strong understanding of fiber optic technologies, Ethernet, DWDM, SONET/TDM, and data center network architecture.
• Experience with circuit provisioning, network migrations, and hardware deployments.
• Familiarity with enterprise and wireless service offerings.
• Familiarity with NOC operations, network monitoring, and troubleshooting.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent communication, organizational, and stakeholder management skills

Where You Will Work

This role falls into our hybrid work model working in the office on Tuesday through Thursday.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Although you'll be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit: https://www.crowncastle.com/strategic-review-results

YOUR COMPANY BENEFITS

At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $91,200 - $125,400 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information
Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Project Management