Dispatcher - Electrical Construction (Manufacturing)
OUR COMPANY
With more than 1500 employees and 12 offices nationwide, Rogers is the largest self-performing electrical, data and lighting contractor in the United States. Rogers specializes ground- up electrical construction, to national rollout and remodel programs, preventative maintenance and installation needs. With 38 years of experience, licenses in 48 states, and over 2000 facilities constructed, we are constantly growing and looking for candidates to join our team!
OUR CULTURE
Rogers is powered by our people. We have had the power to get the job done for almost 40 years because of our team members. As a family-owned business, we understand the importance of treating our team as extended family. Our team members are not here merely to support the business efforts, but our goal is for our team to thrive as individuals. Learning is built into every role here at Rogers. You'll get mentorship from our leadership team and in return the ability to take ownership and grow your own professional pursuits.
We are currently looking for a Dispatcher to join our team!
Why you should join us:
Positive, team-focused, and inviting work environment with opportunities for advancement
Health insurance - medical, dental, and vision
Additional benefits to include: life insurance, short-term and long-term disability, 401k with generous match, flexible spending account (FSA) and tax-free health savings account (HSA)
Paid-time off and paid holidays
Full gym with group fitness classes and personal trainers
Collaborative office environment equipped with walking treadmills, open work space and casual office dress code
$100 employee referral bonus
Rogers Café (fully stocked coffee, beverages, snacks, etc.)
Other exceptional perks
What you'll be doing:
· Receive and review work orders that are requested to be subcontracted
· Identify and correspond with sub partners to establish schedule dates within SLA
· Communicate with sub partners including establishing NTEs based on estimated travel time, estimated work time, material and equipment needs
· Communicating customer expectations to sub partners
· Dispatch service work orders to sub partners
· Communicate with internal departments
· Follow up with sub partners for schedule dates and/or work order updates
· Other duties as assigned
What we're looking for:
· High School diploma/GED
· Ability to communicate both verbally and in writing while being professional, courteous and knowledgeable
· Ability to multitask (using several screens and browsers at the same time, talking on the phone while navigating the system)
· Ability to prioritize tasks according to deadlines/urgency and complete them in a timely and professional manner
· Ability to comprehend, summarize, edit and paraphrase data
· Ability to browse the internet and also use the internal systems and websites for our customers
· Ability to create, edit and analyze Excel spreadsheets, Word documents, PDF files and Power Point presentations
· Ability to create, navigate, search and update Rogers Electric's systems. (work orders, reports, quotes, invoices, emails)
· Ability to use office equipment (i.e., fax, phone, scanner, copier, mail)
· Proficiency in MS Office Suite
· Team player who can work independently
Rogers is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #LI-RP1
